How can innovators drive digital transformation in healthcare?

The global coronavirus pandemic has significantly accelerated the pace of change in healthcare, with patients now expecting more than ever a care experience that is simple, seamless, and expedient. Digitalization stands out as one of the most critical tools for enhancing the efficiency and accessibility of healthcare delivery. Studies indicate that organizations exhibiting higher levels of digital maturity achieve three times the average annual revenue growth and net profit margin compared to their less mature counterparts. In light of this, ECG Management Consultants, a premier provider of healthcare consulting services in the United States, has developed a comprehensive Healthcare Digital Maturity Framework. This framework aims to assist healthcare organizations in evaluating their current state of digital maturity and pinpointing opportunities for future advancement. The objective of this report is to equip healthcare leaders with an understanding of the current landscape of digital innovation in healthcare, including a self-assessment checklist for digital maturity, illustrated through case studies from leading healthcare organizations.